Southwind gladly accepts unused, unwashed, undamaged, or defective merchandise within 35 days from the purchase date. You have the option of coming to our retail store or mailing it out.
If for any reason you are not satisfied with your item , you may visit our store in Irvine to return your items in their original condition and packaging. Please bring the credit card used on your order, the original packing slip, and the return form. We are open from 9 A.M. to 6 P.M. every day.
You may also return the unused item in its original condition and packaging to via mail. Please follow the instructions below.
All refunds will be issued back in the original form of payment.