About UsReserving a Rental
To reserve your kayak or equipment rental, simply call us at 1-800-SOUTHWIND or stop by the store!
Rental Cancellation Policy
- Rental reservations are held when full payment is received.
- Advance payment by check or credit card helps you get on the water faster.
- A $10 cleaning fee will be charged for any boat not returned in clean condition.
- Each paddler must sign a liability release and statement of responsibility before taking a boat. A parent must sign for anyone under 18.
- While Southwind is not responsible for evaluating a paddler's skill or ability, or determining their route and destination, we reserve the right to refuse rentals to those individuals whose skills do not seem suitable for their intended outing.
Boats from the Kayak Center may be used on bays, lakes, and ocean, but never on whitewater rivers or at the Channel Islands. Kayak Center rentals: Cancellations within 7 days of the rental start date result in loss of the rental fee; cancellations made at least 8 days before the rental result in either a full credit toward a future rental, or in a refund less a 25% fee.
Rental Base Boats are for in-harbor, day use only and may not be car-topped. Cancellations or no-shows within 24 hours of a reservation's start time result in loss of the rental fee. Cancellations more than 24 hours in advance will receive full credit toward a future rental. Sorry, no refunds.